FAQ

Are your product safe to be used?

Certainly! In order to give the best product for you, we are using high quality and safe ingredients. Moreover, our products are also registered in BPOM (Badan Pengawas Obat dan Makanan).

Are your product cruelty free?

Yes we are, because we love animal, so we do not test our product on animal.

Are your product vegan friendly?

Yes they are. We have already run and passed the vegan-friendly-test.

How will the product be shipped

We will be shipped the product through JNT.

Where we are shipping from?

We are shipped from Jakarta.

Do we ship worldwide?

Unfortunately, in the mean time we only ship Indonesia Area only.

What if the product sold out?

Should you need a prior information regarding the products, please sign up or contact us at cs@you-makeups.com

How if I want to change my order?

Unfortunately, (you will not able to change your order once the order is made) we only will proceed the product written on your order.

How if I want to review YOU product?

We are more than glad to get your review. Contact us at cs@you-makeups.com (Email subject: review)

How if I want to be reseller?

You can get more information regarding the reseller terms and condition through cs@you-makeups.com (Email subject: reseller)

How if I want collaborate with YOU Makeups?

We’d love to collaborate with you. Contact us at cs@you-makeups.com for your idea. (email subject: collaborate )

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